- Reviews (4)
- Questions (5)
I really like the the actual shoe its self. It’s made well and really pretty and I did get a lot of compliments. I wore them for 3 full nights at EDC Las Vegas and I was fine. My issues are… no one seems to know the actual size of this shoe. It states that they run a 1/4-1/2 size large. Im a true 8.5 and I was advise to order an 8 since the larger construction of the shoes would make it a perfect fit. WRONG! The 8 was still really tight. I returned the shoes and purchased a 9. The 9 was too big. And too big everywhere, especially in the width to the point where I felt like I had clown shoes on. But at that point too big is better then too small. My other frustration.. I order these shoes initially on sale (the size 8) which turned out to be too small. I returned them for the 9. However they would not honour the sale price. This was frustrating because I was not trying to buy a new item, just exchange for a different size. So in the end I ended up with shoes that were too big and not on sale and had to pay for the return shipping, so I actually paid more then the original sticker price. Customer service answer to this was to give me 10% off my next purchase. Which is useless given my experience I’m not sure ill be ordering again. Again the shoes are great quality, and really pretty. It would be great if the company could make a standard size or have better sizing guides. Im not sure I would order online again unless I was positive on the product I was ordering and the sizing or could be assured that I could get the same price if I need to return the item.
Hello! Thank you for shopping at iHeartRaves! We appreciate you reaching out to us. We sincerely apologize for the inconvenience of this situation! Please keep in mind that we're always here to help with return / exchange questions if you have any. We do our best to make it clear on the Returns Information page that if you return an item for store credit or a refund, a deduction of the label (that we provide for our customer's convenience) will be deducted from the cost of what you receive back as a refund. Exchanges, however, are free of charge for something of equal value. We apologize if this was not clear for you when you applied for an RMA with our automated system. Please feel free to reach out to us at email@example.com with your order number, and we would be more than happy to see how we can make this right for you :) We are dedicated to our customer's satisfaction, so if there is anything we can do to further assist you, and make this a 5-star experience, please let us know! :) Thank you for shopping with us! Sasha Customer Support Team IntotheAM / iHeartRaves / EmazingLights
I have these shoes in
I have these shoes in the glitter white, they look fabulous, are pretty comfy and not to heavy. I took them to EDC las Vegas and danced all 3 nights in them with no problems. They showed a little dirt but I was able to clean them with a mild dish soap and tooth brush and they look like new. My only two dissatisfactions with these shoes. - the sizing is really confusing and no one seems to know how they fit. It says they run 1/4 -1/2 size large. Typically I'm a true women's 8.5 so I ordered the 8 thinking that they would be a perfect fit. Nope, too small. I returned them for a 9... too big : ( I kept the 9 and put an insole in the sole and it worked. The shoes in my opinion look a little baulky and does not look as cute as the 8 did. Kinda disappointed about that, especially for the price tag, I was really excited about them. Wish this company would make a shoe that fits true to size, The construction and creativity of the design is perfect. -second when I placed my first order the shoes were on sale. When I finally got them and tried them on I had to return them because they were to small. I reorder the 9 and was not able to get the sale price. I found that to be a bit annoying/frustrating because I wasn't trying to order a new item, just exchange for a new size. I don't understand why the sale could not have applied as its the same product and order. I guess those are the trials and tribulations of ordering on line. Know your size. Otherwise the return process was quick and easy.
Light up glitter snickers
Package arrive so quickly I was verry happy ! Juste don't forget that you will pays taxes when it will arrive. You need to pay at delevery (i'm From Canada). The Shoes are so pretty with alots of glitter! You will be in love with them. However, choose your regular size because mine are little bit to short but I can still were them. (Lights comes on when you will walk. Niice colors!) I can wait to were them this summer ! xXx
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