- Reviews
- Questions
United Statesi wore them 3 times. only 3 times. and by then, the shoe had come unglued from the platform. customer service did absolutely NOTHING to help. just told me there was really nothing to be done, since i had already worn them. offered a $13 credit, but thats absolutely unhelpful. wasn't worth the money and makes me so sad. );
Hello Kaylee, Thank you for leaving us a review and for giving us your honest feedback. We are always looking for an opportunity to improve our products and your feedback is highly appreciated. We apologize that the N.Y.L.A. Super Celestial Platform Boots were not up to our usual quality standards. We would like to make this right with you. We have sent you an email regarding this issue. Please respond so we can assist you right away! Have a magical day! Joseph Customer Service iHeartRaves
United StatesI bought these for a Halloween get together this year. When I wore them around my house to break them in, the platform literally broke away from the boot. Customer service was great and sent me a replacement pair, but the second pair did the same thing! I got a full refund but I was HIGHLY disappointed in the quality.
Thank you for leaving us a review and for giving us your honest feedback. We are always looking for an opportunity to improve our products and your feedback is highly appreciated. We apologize that our Super Celestial Platform Boots didn't meet your expectations, however, we're glad to hear that we were able to accommodate you with a full refund. Please let us know if there is anything else we can do for you! Have a magical day! Joseph Customer Service iHeartRaves
