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Received them broken.
"Hello, Thank you for shopping with us! We greatly appreciate you reaching out to us. We saw your review and appreciate your honest feedback. We apologize that you received your No Limit Combat Boots broken. We stand by our products your purchase should not have been an exception. Please send us an email with your order number and a photo showing the damage on the item you received and we will further assist you with a resolution. We are dedicated to our customer's satisfaction, so if there is anything we can do to further assist you, and make this a 5-star experience, please reach out to us at support@iheartraves.com. Have a wonderful day! :)