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Returns

Return Policy

If you're not completely satisfied with your purchase, you can return it within 30 days of placing your order. All returns will be issued store credit only, and it does not expire. Returns are processed within 3-5 business days after we receive your

Shipping Charges for Returns

If the return was due to an error of ours (for example, the item you received is defective), we will accept responsibility for all shipping costs related to the return and provide a USPS prepaid shipping label via email for orders within the United S

How to process an international return

Please follow the process below when returning your item(s) to us. Helpful Tips

FINAL SALE ITEMS

All hosiery, undergarments, face masks and items marked final sale are not eligible for a return. Halloween costumes are not eligible for return after October 23, 2023.

How long does it take to process a return?

Please allow for 3-5 days processing time once your item(s) have arrived back at our warehouse. Once your return has been processed, you will receive a follow-up email containing your store credit information. For additional information about our Ret

Can I exchange my order?

You can return your order for store credit. If you need to exchange your item(s) for a different size, style or color, please follow the steps below :). *Store Credit is issued within 24 hours of your return processing, and in most cases is received

Late Returns

Customers have 30 days to send back purchases made at iHeartRaves once the return is approved. Returns postmarked after 30 days of the return's approval will be refused and sent back at the customer's expense.*It is at management discretion to make o

How do I return an item I received as a gift?

If you have the original order information:. If you don't have the original order information, follow the steps below:.